About Plivo
Plivo is a cloud communications platform providing SMS and voice APIs with a focus on reliability and enterprise-grade support. It powers communications for 50,000+ businesses and differentiates with dedicated account management, premium routes, and Contacto (an omnichannel contact center).
Key Features
- SMS API with smart queuing
- Voice API (programmable calls)
- SIP trunking (Zentrunk)
- Phone number management (global)
- Contacto (omnichannel contact center)
- Multi-channel notifications
- 10DLC and toll-free messaging compliance
- PHLO (visual workflow builder for comms)
Pros
- Enterprise-grade reliability and support
- Competitive pricing — often 50% cheaper than Twilio
- PHLO visual builder simplifies workflow creation
- Strong compliance and deliverability on SMS
Cons
- Fewer communication channels than Twilio
- Smaller developer community and ecosystem
- No native video API
Integrations
SalesforceZapierZendeskHubSpotREST APIsWebhooks
Best Use Cases
- Enterprise SMS notifications
- Contact center operations
- Voice calling integration
- Cost-optimized communication APIs
Plivo Alternatives
Looking for alternatives to Plivo? See all Plivo alternatives →
Quick Info
- Website
- www.plivo.com
- Founded
- 2011
- Company
- 200-500
- Pricing
- paid
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