Plivo

Plivo

Cloud communications APIs built for enterprise reliability.

About Plivo

Plivo is a cloud communications platform providing SMS and voice APIs with a focus on reliability and enterprise-grade support. It powers communications for 50,000+ businesses and differentiates with dedicated account management, premium routes, and Contacto (an omnichannel contact center).

Key Features

  • SMS API with smart queuing
  • Voice API (programmable calls)
  • SIP trunking (Zentrunk)
  • Phone number management (global)
  • Contacto (omnichannel contact center)
  • Multi-channel notifications
  • 10DLC and toll-free messaging compliance
  • PHLO (visual workflow builder for comms)

Pros

  • Enterprise-grade reliability and support
  • Competitive pricing — often 50% cheaper than Twilio
  • PHLO visual builder simplifies workflow creation
  • Strong compliance and deliverability on SMS

Cons

  • Fewer communication channels than Twilio
  • Smaller developer community and ecosystem
  • No native video API

Integrations

SalesforceZapierZendeskHubSpotREST APIsWebhooks

Best Use Cases

  • Enterprise SMS notifications
  • Contact center operations
  • Voice calling integration
  • Cost-optimized communication APIs

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Quick Info

Founded
2011
Company
200-500
Pricing
paid

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